Customer Service / Internal Key Account Manager - Corrugated

Location
West Midlands
Salary
Up to £25K + Pension Scheme (After 3 Month Probationary Period)
Posted
21 Jun 2017
Closes
21 Jul 2017
Ref
PK4648
Contract Type
Permanent
Hours
Full Time

PK4648 - CUSTOMER SERVICE / INTERNAL KEY ACCOUNT MANAGER

WEST MIDLANDS

Up to £25K + Pension Scheme (After 3 Month Probationary Period)

Our client is a leading corrugated packaging manufacturer based in the Midlands, they have recently invested in a new machine and are looking to recruit an office based Key Account Manager to manage accounts with a value of approximately £10 Million.

The chosen candidate will be working with a team of 5 staff including 3x Internal Sales, 1x Technical Manager and 1x Planner.

Responsibilities / Requirements:

  • Manage a portfolio of accounts worth approx £10 million 
  • Day to day management of key accounts (quotations/queries/managing service requirements)
  • Order entry
  • Working closely with other departments to ensure delivery commitments are met
  • Provide general customer support in relation enquiries and orders
  • Ensure all responses are consistent, prompt and accurate
  • Raise customer orders promptly and accurately following the correct procedure
  • Manage relationships with existing customers 
  • Maintaining excellent customer services 
  • Excellent telephone manner and administration skills
  • Dedicated, punctual and well presented 
  • Excellent attention to detail
  • Organised 
  • Team worker
  • Positive outlook 
  • Reporting to the Sales & Commercial Director

This a brand new role within the company so it’s a great opportunity for the right person. The company are currently the only company in the UK to have this type of machine.