Internal Account Manager - Packaging Distribution

Location
Beds / Bucks / Oxfordshire / Northants - Please contact me for further details
Salary
£Open + 20 Days Holiday + Bank Holidays + Standard Pension + Team Bonus
Posted
10 Jul 2017
Closes
10 Aug 2017
Ref
PK4692
Contract Type
Permanent
Hours
Full Time

INTERNAL ACCOUNT MANAGER - PACKAGING DISTRIBUTION (PK4692)

 

Flexible Hours: 7:30am – 4:30pm (Flexible) i.e. 8:00am – 5pm etc.

Our Client is a large, independent Packaging Distributor based in the South East, they are looking to employ an Internal Account Manager to join their growing team.

Responsibilities / Requirements:

  • Working as a team with an external Business Development Manager
  • Provide a complete sales administrative support service to all customers allocated to them
  • To provide support and service to current customers in any sales enquiries, complaints or problems
  • To enter all orders from allocated customers and resolve any queries relating to the orders
  • To chase customer quotations and ask for the order in conjunction with BDM. For EAM where time allows
  • To provide back-up support in preparing quotations for new potentials for BDM. For EAM where time allows
  • To increase customer profitability by the increase of prices and the introduction of higher GP add-on products in conjunction with EAM and BDM
  • To develop and increase existing customer turnover by the introduction of new product lines.
  • To maintain existing telemarketing schedule
  • To provide support in administrative tasks to EAM and BDM wherever necessary

Expectations:

  • Ensure all reporting is carried out in full and submitted to sales manager on time
  • Respect Company’s values and uphold the Mission Statement
  • Enter orders onto Orderwise
  • Customer quotations (in conjunction with EAM if large enquiry)
  • Customer complaints – resolve
  • To inform customer of price increases/back-orders/delivery delays
  • Provide back-up support in quote/sample preparation wherever requested
  • Maintain agreed schedule
  • Must have a Full Driving Licence
  • Some knowledge of packaging industry

 

INTERNAL ACCOUNT MANAGER - PACKAGING DISTRIBUTION (PK4692)