23 Nov 2017
23 Dec 2017
Senior Account Co-ordinator
Labels, Luxury, Retail
Contract Type
Full Time

PK5060 - SENIOR ACCOUNT CO-ORDINATOR                         

YORKSHIRE (Please contact me for further location details)


Our Client a leading solutions and packaging provider to the fashion industry. With a full range of packaging products they have many of the worlds most recognised fashion brands as clients.

They are currently looking to recruit a Senior Account Co-ordinator to join their team.


  • Take a lead role and first point of contact for client (Brand Owner, Retailer) and customer (Garment Manufacturer)
  • Working as part of a team and using own initiative and decision making
  • Personally responsible for your allocated accounts – liaising with KAM/AM
  • Reporting to the Office Manager


  • Product development – specification, design, sampling, preparing and updating costing and development sheets
  • Product management – inventory planning and monitoring, logistics, code allocation, system input cost, sell, rebate
  • Customer management – order processing and monitoring
  • Client liaison
  • Managing and maintaining Web Order System:-
  • Admin
  • Promotion to customers
  • Education
  • Sales and respective administration process control, including financial procedures
  • Build on and maintain excellent client relationships

Personal Skills Development:

  • Product knowledge – personally and sharing of ideas, new techniques etc. with others in the business
  • Time management – working to deadlines within critical paths
  • Project management – prioritise, advise and oversee other members of the development team internally and overseas
  • Systems knowledge – Outlook, ERP, Excel, Adobe, Web Order System, The Eagle
  • Communication skills – telephone & electronic with overseas offices, customer facing and manufacturers, responsiveness
  • High level of customer service whilst maintaining attention to company profitability
  • Accuracy in all areas especially numeracy
  • Excellent record keeping, admin etc
  • Attention to detail – good level of literacy and numeracy
  • Personal development

Personal Attributes:

  • Discretion – client projects may hold sensitive or confidential information
  • Take ownership of projects ensuring you are confident in the end result
  • Adherence to the practises and procedures of the company 
  • Working as part of a team to meet company objectives
  • Promote the company’s products, services and core values at all times
  • Working to get the job done as necessary
  • Effective and professional communication skills 
  • Being proactive and responsive always
  • Travel may be required as part of the role