Internal Account Executive | Corrugated Packaging | Northamptonshire
A company who operates at the top end of their sector, selling premium products backed by exceptional service and market leading technical support. Following an exceptional year in 2017 they are currently looking to develop and grow their team through the recruit of an Internal Account Executive to play a central part in speciality and luxury packaging projects for clients across the UK.
Internal Account Executive | Corrugated Packaging | Northamptonshire | Up to £24k + Bonus
Offering one of the most extensive packaging product ranges in Europe this company is one of the largest independent suppliers of packaging materials in the UK. Selling a full packaging solution supported by on-site manufacturing they excel in delivering excellent customer service and product choice and are backed by expert teams and extensive resources.
As an Internal Account Executive you will be responsible for:
- Managing the day to day relationship directly with the customer (order processing, queries, enquires, phone calls, emails)
- Ensuring clear and accurate communication, administration and coordination relating to the supply of corrugated packaging products
- Ensuring each element of a customer service level agreement (SLA) is achieved or exceeded where a customer contract is in place
- Scheduling and planning all orders in conjunction with other departments
- Supporting the sales team on project work and tenders
- Solving problems and effectively prioritising a variety of queries
Key attributes required:
- Customer services/sales admin experience
- Excellent customer service skills
- Effective communication skills with customers and internal colleagues
- Ability to work within and to add support to all members of a team
- Ability to manage and prioritise own workload, within existing schedules and deadlines
- I.T. systems experience, including MS Office
This is a fantastic opportunity to join a successful and stable company, who value their staff and offer 1-1 training and incredible opportunities for progression.
Submit your details if the role is of interest.