Head of Sales

My client is a leading packaging business delivering new types of paper packaging that are truly sustainable and recyclable. Supplying into the multiple grocers, alcoholic beverages, food service customers, food and beverage manufacturers on a global basis. Due to growth they are now recruiting a Head of Sales.

The Role:

• Customer facing role to manage the customer, customer profitability and customer growth whilst also facilitating product promotion to the customer.
• Sales management and direction including market growth, customer satisfaction, customer growth and profitability.
• Compliance of the customer interface (quality, environment, health & safety, hygiene, legal compliance).
• Commercial organisation and employee engagement.
• An active member of the leadership team contributing to the company objectives and strategies and then delivering these at the customer level through the operational plans.
• Customer satisfaction and customer account management
• Support the marketing and PR function through allocation and engagement of the commercial team.
• Ensure sustainable growth of the business
• Delivery of category and account plans for the customer
• Setting and delivery of the company objectives through relevant deliverables.
• A key member of the leadership team in setting operating strategy.
• Working through the Value chain to ensure product success.
• Attending sales pitches with the ability to open and close deals independently.
• Establishing and maintaining customer relationships, being the key point of contact for strategic issues.
• Working with the Supply Chain Manager to ensure that appropriate supply protocols are established between the business and their customers.
• Work in conjunction with finance to increase revenue and control costs to maximise margin.
• Liaise with marketing, ensuring that marketing campaigns deliver maximum return on capital.
• Raising awareness of the brand internationally, ensuring tone, delivery and style is consistent with the brand.
• Reviewing and negotiating key commercial contracts.
• Attend international trade exhibitions.
• Previous experience of managing various small to medium size accounts is essential.

The Requirements:

• At least 5 years’ sales experience, with a proven track record of reaching sales targets.
• Ability to understand and analyse sales performance metrics.
• Project management experience, with an ability to manage workload and priorities.
• Maturity and gravitas to deal with and influence senior decision makers.
• Be polished, professional and sophisticated.
• Excellent communication and negotiation skills and will be articulate with a high standard of written English and presentation skills.
• Thorough understanding of the importance of brand values.
• Willing to frequently travel internationally.
• Excellent academics.
• Ideally experience of managing a small team of sales representatives.
• Strong listening, influencing and negotiation skills, external and internal.
• Best in class interpersonal & influencing skills with a particular strength in fostering effective win-win peer relationships: working with peers & accepting their views; thinking about how personal actions can affect others; sense/ balance between plant/country objectives and account ones.
• Passionate about building relationships and driving engagement.
• Can do attitude with tenacity & perseverance.
• Performs well and remains composed & motivated under stress.
• An expert with a successful track record of managing and developing strategic accounts.
• Customer centric and will recognise the importance of building effective relationships and developing relevant offers.
• A self-starter, confident communicator, responsive and competent negotiator.
• To be creative in accessing the potential and requirements of the Account for the future.

Should this role be of interest, please send your CV and current package details to: h.kennedy@monocleinternational.com or for a private and confidential discussion

please call Helen Kennedy at our Leeds office on: 0113 394 4950