Internal Sales Support - Packaging

Location
England
Salary
£28K (Depending On Skills + Experience)
Posted
09 Aug 2019
Closes
08 Sep 2019
Ref
PK6154
Contact
Hollie James
Job Function
Customer Services
Contract Type
Permanent
Hours
Full Time

NEW VACANCY (PK6154)


INTERNAL SALES SUPPORT ROLE


COMMUTABLE FROM BEDS / BUCKS / NORTHANTS / CAMBS AREA ETC


Upto £28K (Depending on skills + experience) + 25 days holiday + Bonus Scheme + Private Pension Scheme


Hours: 8.30am - 5pm.


Our Client is a specialist packaging manufacturer looking to recruit a candidate in an Internal Sales Support, you will report directly to the sales office supervisor.
The successful candidate will be an outgoing, friendly, sociable person with a good sense of humour and have a smart appearance. They should be used to working within a team and should be prepared to support their colleagues when necessary. They should also enjoy a variety of work and be prepared to work under pressure occasionally.

Role / Responsibilities:

  • Taking sales enquiries by phone, fax or e-mail.
  • Liaising with the Area Sales Managers and responding within an acceptable time scale.
  • Taking responsibility for ensuring that information is provided to the customer in a timely and professional manner.
  • Taking responsibility and management of the smaller Sales Office Accounts.
  • Producing quotations using costing spreadsheets and sending out to customers within 48 hours.
  • Progressing of quotations and samples sent.
  • Fulfilling sample requests from customers, liaising with production and suppliers for specific sample requirements. Sending out samples within agreed timescales.
  • Supporting Sales Administrator with order processing and order enquiries.
  • Fulfilling requests for literature and datasheet
  • Full use of CRM system to maintain customer information and history and being proactive in the maintenance of good customer relations to facilitate better sales; entry & creation of leads and accounts on CRM system.
  • Providing full support and training for users of CRM.
  • Provide marketing support to the Sales Managers in the form of e-marketing bulletins, newsletters, case studies, customer surveys, press releases
  • Maintain stocks of promotional items, samples and literature.
  • Undertaking proactive sales activities
  • Assisting with the effectiveness of the Internal Sales Department by actively working to procedures and processes and seeking to improve where appropriate.
  • Generally seeking to continually improve quality standards throughout the company.
  • Deputising for other members of the Internal Sales Department.
  • To undertake various other LOGB activities.