Sales Account Manager - Packaging

Location
East Riding of Yorkshire, England
Salary
Negotiable
Posted
27 Aug 2019
Closes
26 Sep 2019
Ref
PK6134
Contact
Nicola Hurd
Contract Type
Permanent
Hours
Full Time

NEW VACANCY (PK6134)

SALES ACCOUNT MANAGER

EAST YORKSHIRE / NORTH HUMBERSIDE

Basic Salary DOE plus Bonus Package plus Car or Allowance

Our Client is a market leader in the design, manufacture and supply of Packaging in the UK and Globally. Our client is looking for a qualified Sales Account Manager to join their team. You will be responsible for managing and developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders to maintain favourable relationship with clients.

Responsibilities

  • Manage a portfolio of accounts to achieve long-term success
  • Develop positive, trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
  • Act as the primary point of contact and handle customers' individual needs, helping them through email, phone, online presentations, screen share and if required co-attend in person meetings
  • Generate new business using existing customer networks
  • Resolve conflicts and provide solutions to customers in a timely manner
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
  • Report on the status of accounts and transactions
  • Set and track sales account targets, aligned with company objectives
  • Monitor and analyse key account metrics (e.g. quarterly sales results, product usage, meetings)
  • Suggest actions to improve sales performance and identify opportunities for growth
  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
  • Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Requirements:

  • Proven work experience as Sales account management or other relevant experience
  • Hands on experience in sales and an ability to deliver excellent customer experience
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Experience in delivering client-focused solutions based on customer needs
  • Understanding of sales performance metrics
  • An ability to deliver projects and answer inquiries on time
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills
  • Knowledge of CRM software and MS Office (MS Excel in particular)
  • Business acumen with a problem-solving attitude
  • Keen attention to detail and adherence to deadlines