Internal Sales / Customer Service Executive - Packaging
NEW VACANCY! (PK6172)
INTERNAL SALES/CUSTOMER SERVICE EXECUTIVE
£20-25K Basic Salary + Other Benefits
Our client is a specialist in the provision of flexible packaging solutions for the retail, industrial and commercial sectors, servicing companies throughout the UK.
They have an exciting opportunity for an individual who enjoys selling and interacting with people, to join their existing team.
Responsibilities / Requirements:
- Responsible for confirming all customer orders, raising purchase orders as appropriate.
- Responsible for collecting briefs from customers, organisation of samples and liaising with other departments including Design, Technical, Estimating and Production Coordination as appropriate to ensure customer requirements are met in a timely manner and proactively keeping customers and sales representatives informed of progress.
- Dealing with any complaints and any other issues as requested and ensuring that the appropriate internal procedures are followed at all times.
- Promote, sell and obtain orders from prospective customers through a relationship-based approach
- Discuss products and services with potential customers and assist in selecting those that are best suited to their needs
- Utilising existing core information already collated by the company and to generate new clients for their product range
- Excellent level of literacy, numeracy and IT skills
- Strong communication and interpersonal skills
- Excellent telephone manner