Account Manager
GLOBAL RECRUITMENT & HR SPECIALISTS ACROSS THE PLASTICS, PACKAGING, PETROCHEMICALS, CHEMICALS, ENERGY AND RECYCLING SECTORS SINCE 1975
Account Manager
Site Based – Rueil Malmaison or Feignies
Job ref: HS/62889
Salary and benefits:
Based on experience, circa 55,000€ with a 15% bonus and company car
Company Overview:
Listgrove have been retained by a plastic packaging manufacturer, with a HQ in the outskirts of Paris, who are a leader in the design, manufacture and sale of custom, value-added and sustainable plastic containers, which serve the food, beverage, household and automotive sectors.
Role Overview:
Reporting into: Senior Key Account Manager – Europe
As an account manager, your primary objective will be to assist and support the key account manager, as well as other internal colleagues, in maintaining the relationships and business with a singular high profile key account.
Duties are as follows:
Accounts receivable – 5%
· Assist credit and collections with payment issues.
· Analyse and resolve pricing discrepancies.
· Notify senior colleagues and financial controllers when aware of any issues that could cause delays in customer payment within agreed terms.
Administrative duties – 35%
· Maintain customer driven price sheets and ensuring they’re up to date and accurate, communicating changes to the customer and uploading into specific online tools where applicable.
· Communicate internally all pricing updates and adjustments.
· Manage SKU Codes and complete necessary forms to have customer bottle contracts created, new parts added and pricing updates when necessary.
· Consolidate miscellaneous billings (in example: samples).
· Maintain volume driven trackers such as amortization, rebate, year end reconciliations, materials inventory file.
· Maintain a visible and systematic model for managing the key accounts information in the public drive to improve accessibility.
· Consolidation of monthly data – energy, resin and freight.
Customer service – 35%
· Develop strong internal and external relationships to improve customer satisfaction.
· Provide support to the plants by responding to their requests within 48 hours.
· Meet with key customer contacts and Account Manager when necessary.
· Provide customer support to the KAM.
· As KAM’s change, be responsible for transferring customer knowledge and support new KAM on customer specifics.
· Schedule calls with KAM for periodic updates on account.
· Provide customer specific reports to meet customer expectations in terms of quality and required time frame. More specifically, monthly volume and value, amortization overview, QBR contribution.
· Attend and contribute to monthly internal WC plant review calls.
Sales planning, supply chain management and logistics – 25%
· Develop relationships with customer planning teams in all locations to improve forecasting.
· Support KAM to develop forecasting KPI’s with customer.
· Obtain and forward customer forecasts to demand planning teams in relevant sites.
· Work with KAM to review budget established by S&OP team to ensure data integrity.
· Coordinate with customer, plants, engineering, KAM to complete the necessary material master data forms to establish new items in SAP.
· Manage SAP material numbers (material master and contract).
· Create and maintain representative budget/forecast part numbers.
· Track exotic and freight costs on a monthly basis with procurement to manage overall margin.
· Review and validate budget pricing provided by KAM
Requirements / Desirability's:
Would you consider yourself to be customer focussed, who holds themselves to high levels of professionalism, accuracy and integrity. If so, this could be the position for you!
· Fluent in both French and English, written and spoken
· Willingness to travel across France as well as across Europe when required.
· Has a thirst for knowledge who enjoys consolidating information, fact finding and has a good understanding of numbers, figures and data.
· Holds commercial acumen, business savvy.
· Responsible, someone who takes ownership
· Works well under pressure
For reasons of better legibility, the simultaneous use of the language forms male, female and diverse (f/m/d) is avoided. All personal designations apply equally to all genders.
For EU roles, candidates must be eligible to work and live in the European Union. Proof of eligibility will be required with your application.
To apply please contact Haydn Spires
Haydn.spires@listgrove.com
00441789 207070
CONNECT WITH ME ON LINKEDIN.
Why select Listgrove?
· Five Decades of Market Intelligence
· Unrivalled Industry Networks
· Recognised International brand
· HR Qualified Professionals
To hear from our clients on how we have supported their search for talent and HR needs, please visit Listgrove’s Case Studies page.
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