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Customer Service Representative - Packaging





8.30am to 5.30pm.

Our client is a privately owned, well invested manufacturer of printed folded cartons and labels based in the East Midlands, due to significant growth they are looking to recruit a Customer Service Representative

Their customer service team handle all orders and enquiries for a variety of packaging products including: self-adhesive labels, linerless labels, as well as printed folded cartons.

This role offers career progression and is a fantastic opportunity to learn about a range of print processes. Furthermore, the candidate will use the company's purpose-built, user-friendly MIS system to effectively manage data (full training will be provided)

The office team are above all friendly and hardworking. All staff also offer a wealth of excellent experience and knowledge to share.


  • Handle and refer incoming customer enquiries.
  • Manage data using our purpose built MIS system (full training will be provided).
  • Process incoming packaging and labelling orders.
  • Brief artwork and packaging changes to our internal studio
  • Prepare relevant samples for clients
  • Track and monitor customer deliveries using our system.

Skills & Requirements

  • A strong customer focus.
  • Good telephone manner.
  • Excellent administration skills - to include Microsoft Word and Excel.
  • A motivated and conscientious work ethic.
  • A pro-active, problem solving approach.
  • Print experience is desirable, but proven customer service skills are the most important.

Customer Service Representative - Packaging

East Midlands
Permanent, Full Time
no work experience required
High school
£25,000 - £29,999

Published on 30 Jul 2021

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