Skip to main content

Internal Key Account Manager - Janitorial Supplies




£22K - £35K + OTE £50K + Pension + 28-day holiday allowance

Our client is a leading provider of catering and janitorial products. They provide their wide range of clients with janitorial / hygiene products: disposables, chemicals, paper products, cleaning accessories, machinery, skincare / hygiene products, paper products, personal protective clothing, waste management and washroom services etc. they supply a wide range of market sectors including schools, hotels, nursing homes, gyms, leisure centres etc.

They are currently looking to recruit an Internal Key Account Manager to join their team, please note candidates must have a proven track record on the janitorial supplies industry.

Role / Responsibilities:

  • Utilise reports for repeat orders, complete gap analysis and review customer trends
  • Present and gain agreement from all the customers within the portfolio that ensures the customer sees this approach as added value from their current relationship with the company, that it supports both customer and the companies commercial requirements and supports the customer with continuous improvement and innovation
  • Implement a clear understanding of the customer's organisations and build strong working partnership across all areas of the business
  • Work with the team to ensure that the customer experiences the best and most appropriate level of support and service and that ultimately to the customer reflects a single joined up team approach
  • Work with the Tenders team to produce final bids and documents to the customers
  • Generate timely management reports as required that will include pipelines, current portfolio revenue, identifying risks and opportunities with action plan to support
  • Ensure clarity with all stakeholders, with a proactive approach to service management
  • Work proactively with your portfolio, with a planned schedule of contact, using reports and information to keep the customer up to date, ensuring that you get the most from your visits and calls
  • Accurately update and input customer details on to the CRM system
  • Proactive outbound calls on a weekly basis to generate growth within the customer database

The ideal candidate / experience:

  • A proven service or sales professional operating at the minimum of key and high value account level.
  • A growth track record in a B2B sales / service environment (Janitorial Supplies), with a strong level of commercial acumen, gained from account management or large / key sales background
  • Strong knowledge of the companies marketplaces and competitors, or experience of similar markets
  • Highly developed selling skills with excellent communication skills both telephone and written, with the interpersonal skills to influence other parts of the business
  • IT literate, with an emphasis on using technology to be effective and productive
  • High levels of energy, commitment and tenacity with a strong understanding of the sales / service process and large accounts processes and buying behaviours
  • Ability to work on own, planning diary and working autonomously within your defined role
  • Full clean Driving License is required for this role

Internal Key Account Manager - Janitorial Supplies

Permanent, Full Time
no work experience required
High school
£60,000 - £69,999

Published on 24 May 2021

Share this job now