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Sales Administrator - Packaging Or Manufacturing Background




£Open (depending on experience) + Pay Reviews + Pension

Our client are a high quality manufacturer of Polythene Packaging. They are a BRC AA Food Approved accredited business, supplying both trade convertors and end users throughout the country. The company are currently looking to recruit a Sales Administrator.

They are looking for someone from a Packaging or Manufacturing background, with an out going personality who is confident speaking to people and looking for a role with real progression opportunities.

Main Duties

  • Administer sales order processing
  • Support Internal & External Sales in day to day office functions as required
  • Preparing and communicating quotes by e-mail and/or phone using company programs and costing guidelines
  • Manage the relationship of customer accounts
  • Ensure customers' requirements are understood and communicated
  • Progress orders / deliveries with Production and external hauliers
  • Develop and maintain a professional customer relationship to improve flow of communication, understanding and increase loyalty to the business
  • Cover administrative duties where required

Additional Duties

  • Identify additional business opportunities within portfolio of accounts and communicate to management
  • Maximise revenue and profit for new and existing customers
  • Recording all enquiries, discussions etc. on ACT database throughout Sales process
  • Following up quotations to convert to order, and understanding as clearly as possible the reasons for a customers' purchase or non-purchase and recording on ACT
  • Keeping in touch with current and previous customers, checking when another requirement may arise.
  • Handle customer complaints, advise appropriate solutions keep lines of communication open throughout to ensure speedy resolution
  • Contact potential customers to elicit new enquiries


  • Proven Customer Support and Sales experience
  • Experience in industry advantageous
  • Strong phone and communication skills
  • Familiarity with CRM especially ACT advantageous
  • Highly responsible, reliable, strong work ethic and self-motivated
  • Good time management
  • IT literate with knowledge of Excel, Word and Outlook
  • Good numeracy skills and attention to detail
  • Positive / Outgoing nature, good relationship builder.

Holiday Entitlement (excluding Bank Holidays): Initially 20 days per annum, increasing to 22 days after three years service, 24 days after five years service, and 26 days after ten years service.

Work Hours: 8:30am to 5:00am Monday to Thursday. Friday 8.30am to 4.30pm.

Sales Administrator - Packaging Or Manufacturing Background

Permanent, Full Time
no work experience required

Published on 26 Nov 2020