McDVoice is McDonald’s official customer feedback platform, accessible at mcdvoice. It allows customers in the U.S. to share their dining experience through a short online survey. Participants need a valid receipt with a 26-digit survey code to begin. The survey covers service quality, food taste, cleanliness, and staff behavior. Upon completion, users receive a validation code that can be redeemed for discounts or free items on their next visit. McDVoice helps McDonald’s improve customer satisfaction while rewarding loyal patrons. Surveys must be completed within the time frame printed on the receipt, and each customer can submit up to five surveys monthly.
Company profile type:
Employer
Company size:
1-10 employees